Terms and Conditions
Return Policy
We do not offer returns or exchanges for change of mind, incorrect sizing, or general dissatisfaction. All sales are final.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery here with your order number and a photo of the item. We'll review your request and offer a replacement or refund for items confirmed to be damaged or defective upon arrival.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us within 7 days so we can look into it with the carrier.
Shipping Policy
Processing Time
All orders are processed within 7 business days of purchase. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery can take up to 14 business days depending on your location. You'll receive a confirmation email with tracking information as soon as your order ships, so you can follow its progress.
Order Delays
Please note that processing and shipping times are estimates and may occasionally be affected by factors outside our control, including high order volume, weather, or carrier delays. We appreciate your patience.
Questions About Your Order
If your order hasn't arrived within the expected timeframe, please contact us here with your order number and we'll be happy to look into it.